Information We Collect

We collect information you provide directly to us when registering for our blockchain programming courses, creating an account, or contacting our support team. This includes your name, email address, phone number, educational background, and payment information when enrolling in our programs.

We also automatically collect certain information about your device and how you interact with our educational platform. This includes your IP address, browser type, operating system, referring URLs, and pages you visit on our website.

• Personal identification information (name, email, phone number)
• Educational background and programming experience level
• Payment and billing information for course enrollment
• Learning progress and course completion data
• Communication preferences and support interactions

How We Use Your Information

Your information helps us provide personalized blockchain education experiences tailored to your skill level and learning goals. We use this data to track your progress through our curriculum, provide technical support, and send important updates about your enrolled courses.

We may use your contact information to send you relevant updates about new blockchain programming languages we're adding to our curriculum, industry developments that affect our courses, or important changes to our platform.

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is stored on secure servers with encryption both in transit and at rest. Access to your information is restricted to authorized personnel who need it to provide our educational services.

We regularly update our security protocols and conduct security audits to ensure your information remains protected. Our technical team follows best practices for data handling and maintains strict confidentiality agreements.

• SSL encryption for all data transmission
• Regular security updates and system monitoring
• Restricted access to personal information
• Secure backup systems and data recovery procedures

Your Privacy Rights

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. You can request access to the data we hold about you, request corrections to inaccurate information, or ask us to delete your account and associated data.

Cookies and Tracking

Our website uses essential cookies to maintain your login session and remember your course progress. We also use analytics cookies to understand how students navigate our platform and identify areas for improvement.

You can control cookie preferences through your browser settings. However, disabling essential cookies may limit your ability to access certain features of our learning platform.

Third-Party Services

We work with trusted third-party services to process payments, send educational emails, and analyze website performance. These partners are carefully selected and bound by strict data protection agreements.

Our payment processor handles all credit card transactions securely and does not store your payment information on our servers. Email communications are managed through reputable services that comply with international privacy standards.

Data Retention

We retain your personal information for as long as necessary to provide our educational services and comply with legal requirements. Student records are typically maintained for seven years after course completion to support certification verification and alumni services.

If you request account deletion, we will remove your personal information within 30 days, except where retention is required by Taiwan law or for legitimate business purposes such as fraud prevention.

International Data Transfers

While our primary operations are based in Taiwan, some of our technical infrastructure and third-party services may be located in other countries. We ensure that any international data transfers comply with applicable privacy laws and include appropriate safeguards.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify enrolled students via email and post the updated policy on our website with a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your privacy and handle your personal information.